When will my item be shipped?
What if there is no shipping time stated in listing?
What kind of payment do you accept?
Do your prices include insurance?
What about refunds?
What do 'UM' and 'WM' in the stamp sections mean?


When will my item be shipped?
Each item should have the shipping date listed (i.e., 14 to 20 days or next day). Payment is required before we can ship, of course.

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What if there is no shipping time stated in listing?
Then it should be the next day. Feel free to write to verify.

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What kind of payment do you accept?
At this time PayPal is it. It is quick and easy and protects you as a buyer.

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Do your prices include insurance?
Yes. All packages are insured at my cost through DSI insurance.

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What about refunds?
I will accept exchanges within 7 days. Cash refunds are not given unless the product you receive is different than the description in the listing.

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What do 'UM' and 'WM' in the stamp sections mean?
UM=unmounted rubber stamp. My definition of unmounted is a stamp without cushion or wood--just the rubber. If I have it, I will include a piece of paper with the picture on it. Unmounted stamps save you money, save you storage space, and allow a wide range of mounting systems. My favorite is HALOS (Hooked And Looped On Stamps). WM=wood-mounted stamp. This is what you normally see in the craft stores. Yes, it's easy to use, but eventually your stamp area will have no more room for them.

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